How to Play the Gacha Machine
Picking a mystery box? Here's how it works, in plain, simple steps.
The 4 simple steps
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Pick your box. Tap a box to select it. Want more than one? Tap several boxes, then use "Open All" to buy them together.
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(Optional) Use a free Hint. A Hint tells you one figure that is NOT inside your box, narrowing things down. Hints are free (2 per campaign), and you need to log in to use them.
- Check out & pay. When you're happy with your selection, go to checkout and pay. Each box you selected becomes one reveal.
- Reveal your prize. Right after payment, your prize is revealed with a fun opening animation. Bought several boxes? You'll see each prize in turn. Your revealed figure is then added to your order and shipped to you.
Opening multiple boxes ("Open All")
- Select as many boxes as you like, then tap "Open All" to check out in one go.
- Each box reveals exactly one figure.
What are Hints?
- Hints are free and completely optional.
- A Hint tells you one figure that is not in your selected box.
- You get 2 Hints per campaign, and each box can be hinted up to 2 times.
- Hints are tied to your account, so you need to log in to use them.
- A Hint narrows your choices, but it doesn't tell you what's actually inside.
How do the odds work?
- Every figure has a fixed chance (a "weight") set when the campaign starts.
- As figures sell out, your chance of getting the remaining figures goes up.
- The odds shown on each figure card are the starting odds; your actual odds may be higher as other figures sell out.
- For the full details, see the Gacha Play Rules & Policies.
Every box contains a real collectible — no empty boxes, no cash prizes. It's for fun and collecting, not gambling.
Questions? Read the full Gacha Play Rules & Policies, or email us at support@gotoptoy.com.