Ordering on Gotoptoy.com
You cannot check out as a guest on Gotoptoy. You need a verified account and must log in to complete your order.
Why create an account?
Ensure your shopping experience by being able to track your order history.
Be notified immediately when exclusive products are launched.
Faster checkout with saved address and payment info.
Earn membership points to get discounts.
Create a wish list for future shopping or to share with friends.
Stay tuned for more exciting benefits!
TOPTOY currently ships worldwide.
But due to our licensing agreements, certain items cannot be sold in specific countries. International customers may encounter restrictions when placing orders, or orders may be canceled if the item is unavailable for that destination. Some items may be available for purchase at physical TOPTOY stores; please feel free to inquire if interested.
To ensure fast shipping, orders are immediately sent to our Fulfillment Center once placed. Because of this, we cannot modify orders after submission, including adding or removing items, changing payment methods, updating addresses, or canceling orders.
Please double-check your order before submitting to confirm the correct product, size, quantity, payment, and shipping details. For further assistance, feel free to contact our customer service team. If you no longer want to keep an item added to an order, please see our Returns Policy
To ensure fast shipping, once your order is placed, it is immediately sent to our Fulfillment Center, and we cannot update the shipping address after submission.
Please provide a correct, complete, and secure shipping address (non-PO Box) when placing your order. You can save addresses to your account for quicker checkout. For details on how to add or update saved addresses, visit our Saved Addresses page.
A $10 restocking fee applies to undeliverable or refused orders. If your order is returned, it will be canceled, and you will be refunded the total amount minus the $10 fee. For orders under $10, no refund will be issued.